Privacy Policy

This Privacy Policy explains how HomeDial collects, uses, discloses and safeguards information when you use the HomeDial platform, including homedial.in, its associated websites, subdomains, maps, dashboards and applications (collectively, the “Platform”).

HomeDial is a map-first real-estate discovery platform used by property buyers, tenants, owners, landlords, brokers, agents, builders, developers and PG/co-living operators to find, publish and manage property listings. This Policy should be read together with our Terms & Conditions.

By using the Platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use the Platform.

1. Who Operates HomeDial

HomeDial is operated by:

References to “HomeDial”, “we”, “us” or “our” in this Policy mean Mavriq Webtech INC, operating under the HomeDial brand.

2. Information You Provide to Us

Depending on how you use the Platform, we may collect information that you choose to give us directly, including:

• Account information — such as your name, email address, profile photo and phone number, including information received from a sign-in provider (for example, when you use Google Sign-In) or, where enabled, a mobile number verified by a one-time passcode.
• Property information — details you submit about a listing, such as the property address/location, price, availability, dimensions, amenities, photographs and videos.
• Broker, agent, builder and PG operator information — business or agency details, and verification documents you choose to submit, such as identity documents, business documents or RERA registration numbers, where our verification features are used.
• Enquiry information — the name, contact details and message content you submit when you enquire about a listing.
• Form submissions and communications — information you provide through contact forms, support requests, or other communications with HomeDial.

We do not ask you to state a category of information above that does not apply to your use of the Platform; the categories that apply to you will depend on whether you are browsing, enquiring, or publishing listings.

3. Information Collected Automatically

Where applicable to the Service you use, we may automatically collect:

• Usage information — such as pages or listings viewed, device type, and referring page, used to support listing analytics (for example, showing a broker how many people viewed or contacted a listing).
• IP address — collected as part of standard web request handling; where IP addresses are used for analytics purposes, they are stored only in a one-way hashed (non-reversible) form rather than as raw addresses.
• Browser/device information — such as browser type and device category, for compatibility and security purposes.

Cookies: HomeDial does not currently use cookies for advertising or third-party tracking purposes. Sign-in sessions are maintained using browser local storage on your device rather than tracking cookies. If this changes in the future — for example, if advertising or analytics cookies are introduced — we will update this Policy and implement an appropriate consent mechanism as required by law.

Location: if you choose to use a “locate me” or similar map feature, your browser may ask permission to share your device’s approximate position for that single action. HomeDial does not continuously track or store a live trail of your device location. This is separate from property location information, which is described in Section 7 below.

HomeDial does not currently use third-party advertising or behavioural-tracking analytics services (such as third-party ad-tracking pixels). If that changes, this Policy will be updated accordingly.

4. How We Use Information

We use the information described above to:

• operate, maintain and improve the Platform;
• create and manage accounts;
• publish and display property and PG listings, including on interactive maps;
• process and route enquiries between property seekers and Listers;
• connect property seekers with owners, brokers, agents, builders, developers and PG operators;
• provide personalized property pages, maps and, where applicable, a publisher’s own shareable listing page;
• review and verify listings and publisher documents submitted for verification;
• prevent fraud, abuse and unauthorised access, including through rate-limiting and anomaly checks;
• maintain the security and integrity of the Platform;
• provide customer support;
• generate aggregated analytics (for example, listing view/enquiry counts shown to a broker);
• comply with legal obligations and respond to lawful requests; and
• communicate with you about the Services, and send marketing communications only where you have consented or as otherwise permitted by applicable law, with an option to opt out.

5. Enquiries and Lead Sharing

When you submit an enquiry about a property — for example, by requesting contact, a site visit, or more information — the information you provide (such as your name, phone number, email address and message) is shared with the relevant owner, landlord, broker, agent, builder, developer or PG operator responsible for that listing, so that they can respond to you.

Where a listing displays a WhatsApp or call button, tapping it opens your own phone or WhatsApp application to message or call that Lister directly; HomeDial facilitates the connection but does not operate WhatsApp as a messaging service and is not a party to the resulting conversation.

HomeDial does not sell your personal data to third parties. Information is shared with a Lister only as reasonably necessary to facilitate an enquiry you initiated, or with service providers described in Section 8, or as otherwise described in this Policy.

6. Property Listing Information

Information you or a Lister intentionally submit for publication — such as listing details, photographs, pricing, availability, and, depending on your choices and the Service used, business or contact information — may become publicly visible on the Platform. Publishers control certain aspects of what is shown on their own listing or profile pages.

Exact property coordinates, street addresses and similarly precise location details are not published in full to the general public; the public map instead shows an approximate area for a listing, with more precise location details generally shared by the Lister directly once a genuine enquiry is made.

7. Maps and Location Information

HomeDial displays property locations using interactive map tiles and geocoding/place-search services (for example, OpenStreetMap-based map data, as credited on our map). Pins and area markers shown on the map are approximate and are intended for property discovery, not as a precise legal or postal address.

This property-location information is distinct from your own device or “live” location. As described in Section 3, HomeDial only accesses your device’s location if you actively choose to use a location-based feature, and does not continuously track your movements.

8. Third-Party Service Providers

We work with third-party service providers to help operate the Platform. Depending on the Service you use, these may include providers in the following categories:

• Hosting/infrastructure — providers that host our website, application and database.
• Maps/geolocation — map tile and geocoding/place-search providers used to display listings on the map and to help resolve addresses (for example, OpenStreetMap-based services).
• Sign-in — Google, for account sign-in.
• Image hosting — Cloudinary, for storing and delivering property and profile photographs.
• Email — Resend, for transactional and, where you have opted in, broker/marketing email.
• SMS/WhatsApp — a third-party SMS gateway, used where mobile OTP sign-in is enabled; WhatsApp contact buttons, as noted in Section 5, simply open your own WhatsApp app and are not a HomeDial-integrated messaging service.
• AI services — AI/language-model providers (such as Google Gemini and Groq) used to help generate or assist with property descriptions, titles, captions, SEO text and broker-facing assistant features. AI-generated content may be reviewed and edited before use.
• Analytics — limited internal, aggregated usage analytics as described in Section 3; HomeDial does not currently use third-party advertising analytics networks.
• Security — providers and internal tooling used for rate-limiting, abuse prevention and fraud detection.
• Customer support — tools used to manage and respond to support and grievance requests.

Each provider receives only the information reasonably necessary to perform its function and is expected to protect it under its own terms and privacy practices.

9. Payments

HomeDial does not currently process online payments for its core discovery and listing Services. If HomeDial introduces paid subscriptions or premium features that require payment, payment and card information will be collected and processed directly by a third-party, PCI-compliant payment processor; HomeDial does not store complete card numbers. This Policy will be updated to name the applicable payment processor if and when online payments are introduced.

10. Cookies and Analytics

As described in Section 3, HomeDial does not currently use cookies for advertising or cross-site tracking, and does not currently use third-party analytics or advertising trackers such as Google Analytics or Meta Pixel. Sign-in is maintained through browser local storage rather than a tracking cookie, and any usage analytics we generate are limited and aggregated for product and listing-performance purposes.

If HomeDial introduces cookies, third-party analytics, or advertising technologies that require consent under applicable law, we will implement an appropriate consent mechanism at that time and update this Policy before doing so.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, meet contractual obligations, prevent fraud, resolve disputes, and comply with legal, accounting or regulatory requirements. Retention periods vary depending on the type of data and the purpose for which it was collected. Where an account is deactivated, associated data may be retained in an inactive state before deletion, as described in Section 13.

12. Security

HomeDial uses reasonable technical and organizational safeguards designed to protect information, including encrypted (HTTPS) connections, hashed credentials for passcode-based sign-in, token-based session authentication, rate-limiting to reduce automated abuse, and role-based access controls that limit which internal roles can access certain data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Your Rights

Depending on your jurisdiction, you may have rights to:

• access the personal data we hold about you;
• correct or update inaccurate or incomplete data;
• request deletion or erasure of your personal data;
• withdraw consent, where processing is based on consent; and
• raise a grievance about how your data has been handled.

You can exercise these rights, including requesting account deletion, by writing to privacy@homedial.in. We will respond in accordance with applicable law. We may need to verify your identity before actioning a request, and some information may be retained where necessary for legal, security or record-keeping purposes as described in Section 11.

14. Indian Privacy Considerations

HomeDial is designed to serve users in India, even though it is operated by a Delaware, United States company. Where India’s Digital Personal Data Protection Act, 2023 and related rules apply to our processing of your personal data, we intend to process such data consistently with the applicable requirements of that framework as it comes into force, including in relation to notice, purpose limitation, and grievance redressal. We do not claim blanket compliance with every provision of Indian data-protection law that may apply to every part of the Platform; specific obligations are assessed and implemented on an ongoing basis as our Services and the applicable rules develop.

15. International Data Processing and Transfers

Because HomeDial is operated by a United States company and serves users in India and potentially other countries, information may be processed, stored or accessed in a country other than the one in which you are located, including the United States, subject to applicable law and appropriate contractual or technical safeguards with the service providers we use.

16. Children’s Privacy

The Platform is intended for use by adults capable of entering into property-related transactions and is not directed to children. If we become aware that we have collected personal data from a child in a manner not permitted by law, we will take reasonable steps to delete that data.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Platform, our practices, or legal requirements. The “Last Updated” date at the top of this page indicates when this Policy was last revised. Where required by law or where a change is material, we will provide additional notice.

18. Contact and Grievance Officer

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a grievance about your personal data, please contact us:

Where applicable law requires HomeDial to appoint or publish details of a grievance officer or other designated representative, the applicable details will be displayed on the Platform.

© 2026 Mavriq Webtech INC. HomeDial is operated under the HomeDial brand. All rights reserved.